Sometimes you may have issues that could be solved without having anyone come into your house. For only $25, a service tech will video chat with you and walk you through solving the problem. With the advice of a certified techinican, you may be able to fix your issue for a fraction of the cost.
And if that doesn't work, don't worry. We will waive the $25 fee and a technician will come to your house for a standard service call.